Sample company / Ana R.
Ana R.
Customer service, 40 hrs a week, since 2026-08-10. Agreed quality standard 90.
Every week
| Week | Hours | Quality | Calls answered | Emails and chats resolved | First response time (min) | Appointments booked | Sent to you | Report |
|---|---|---|---|---|---|---|---|---|
| Mon 28 Sep to Sun 4 Oct 2026 | 40 | 95 | 303 | 136 | 6 | 20 | 8 | Report |
| Mon 21 to Sun 27 Sep 2026 | 39.5 | 94 | 329 | 152 | 6 | 28 | 12 | Report |
| Mon 14 to Sun 20 Sep 2026 | 40.5 | 92 | 325 | 148 | 6 | 23 | 10 | Report |
| Mon 7 to Sun 13 Sep 2026 | 39.5 | 90 | 338 | 139 | 8 | 19 | 6 | Report |
| Mon 31 Aug to Sun 6 Sep 2026 | 38.5 | 89 | 345 | 144 | 8 | 25 | 10 | Report |
| Mon 24 to Sun 30 Aug 2026 | 39.8 | 88 | 324 | 156 | 6 | 19 | 8 | Report |
| Mon 17 to Sun 23 Aug 2026 | 38.8 | 87 | 326 | 148 | 8 | 24 | 5 | Report |
| Mon 10 to Sun 16 Aug 2026 | 39.2 | 87 | 312 | 131 | 5 | 24 | 11 | Report |